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FAQs...

THE BASICS

What's included?

  • Fully signed 15km mile route
  • Support guides & medics en route
  • Starts at Bishop's Park, Putney
  • Coffee/tea/snacks at start
  • Zumba warm up 
  • Finish back at Bishop's Parl
  • Half way pit stop - themed snacks!
  • All dietary requirements catered 
  • Medal and big celebration finish!
  • Challenge App 
  • ...and plenty of fun scares!

Will I receive a pack from you?

We do not send any packs out by post - all communication from us will come by email.

If you are fundraising, your charity may send you a pack, but this varies from charity-to-charity.

How old do I need to be?

On the date of the event you must be:

12 years old (with an adult)

All under 16s must be accompanied by an adult.

Can I cancel/defer my place?

You can cancel your place up to 6 weeks before the challenge however if you are fundraising for a charity your registration fee is non-refundable, and if you are self-funding then a portion of your cost is non-refundable (£20) however it will be between you and your chosen charity to deal with the refund of any sponsorship monies paid. Deferrals to next year's event (date TBC), or an alternative event can be arranged for a £25 admin fee. This is possible up to 2 weeks prior to the event. If the alternative event is more expensive, the difference in cost will also be due.

FITNESS & TRAINING

How tough is it?

15km will be achievable for most people – however we still recommend doing a few longer walks to prepare for this challenge and in particular testing out your kit you’ll be wearing on the day (shoes/ boots especially, maybe even your costume!).


JOINING AS A TEAM

How can we sign up as a team?

All teams entering need to be set up by a 'team captain' - this is the first team member who signs up to the challenge and creates the team. Then the additional team members can sign up by stating the team they wish to join and their team captain's name.

There is no limit to the number of participants you can have in a team and creating a team is the only way to guarantee you all have the same start time.

How can I meet other Challengers beforehand?

Once you have signed up to the challenge you will be invited to join our Facebook group where you can find your event's page, whereby we encourage individuals and teams of people to meet, converse and organise training walks. It is a great way to connect with other individuals on the challenge and there is always a discussion going on! If you then want to you can arrange to start with the people you have met prior to the challenge.

CHARITY & FUNDRAISING

How do I start fundraising?

Once you have signed up to the Challenge and recieved contact from your charity, you can set up your online fundraising page by logging on to Just Giving www.justgiving.com. Once you have set this up you can start sending out the online link to all your friends and family to start collecting donations!

What if I fail to reach the fundraising target?

If you sign up to the fundraising option, you are committing to fund raise the minimum sponsorship for your chosen charity - with 50% of that fundraising total due in to your charity 4 weeks prior to the Challenge  - See Challenge timeline in the Participant's Area. 

Failure to meet the initial target could result in you being unable to take part in the challenge. However this is down to the discretion of the charity and will be decided on a case by case basis by them. If you are cancelled from the Challenge, you will be given the opportunity to pay your own costs on the Challenge (become a self funder). 

My charity is not on the list?

For this event, participants cannot nominate a new charity - one must be chosen from our list.
Charities can, of their own accord, email charity@actionchallenge.com to express an interest in accepting fundraisiers onto this event and Action Challenge will provide some details.

As a team can we pool our fundraising?

Yes - as long as you are all fundraising for the same charity - you can create a team fundraising page on Just Giving - we also recommend that you let the charity know this is how you will be fundraising.

Your total fundraising must reach the SUM total of everyones given sponsorship target.

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